Ragen has over 26 years of experience in animal behavior research, the last 16 of which have been with Nestlé Purina using a holistic approach incorporating behavior, physiology and endocrinology to quantify affective states in dogs and cats. She aims to develop products that cater to different behavioral needs of pets, including focus on the impact of nutrition on behavior via the gut-brain axis and new insights into the emotional lives of pets. She is now bringing her knowledge of animal behavior and emotions into the digital space to better connect owners with their pets.